Understanding the Abandoned Checkouts Page

1. Overview

The Abandoned Checkouts page shows checkout attempts that were started but not completed by customers.

2. Importance

Abandoned checkouts represent customers who showed interest in purchasing but did not finish the checkout process.

This can help you:

• Follow up manually with customers
• Understand possible checkout drop-offs

3. Table Understanding

Each row represents an abandoned checkout.

The table includes details such as:

• Order ID
• Customer
• Email
• Total
• Items
• Date

This helps you quickly review incomplete checkout activity.

4. Search

Use the search bar to find abandoned checkouts by Order ID, customer name, or email.

5. Export Option

You can export abandoned checkout data as a CSV file.

6. Boundaries

This page is designed for viewing and tracking abandoned checkouts.

It does not cover detailed recovery strategies, marketing automation, or notification workflows.